Question 1

Where are your TV repair centres located?

Accepted Answer

We have two branches. Taloja branch: Pendhar Gao, Panitanki, Taloja, Panvel, Maharashtra 410208 (call 095034 52620). Juhu branch: Shop No. 16, 1, Service Rd, near Hanuman Mandir, Hanuman Tekadi, Juhu, Mumbai 400056 (call 099609 37531). Open our Google Maps listing for directions. Please note we are an independent repair service, not an official Sony authorised service centre.

Question 2

What are your opening hours and contact numbers?

Accepted Answer

Both branches are open Mon–Sun, 9:00 AM – 9:00 PM. Taloja: call 095034 52620 or WhatsApp 99874 82330. Juhu: call 099609 37531 or WhatsApp 99609 37531.

Question 3

Do I need an appointment, or is walk‑in allowed?

Accepted Answer

Walk‑ins are welcome at both branches, but booking via call, WhatsApp or the form below helps us keep a technician ready for you.

Question 4

Do you provide home visit repair for Sony BRAVIA TVs in Taloja and Juhu?

Accepted Answer

Yes. Our Taloja branch covers Taloja, Kharghar, Panvel and Navi Mumbai, and our Juhu branch covers Juhu, Vile Parle, Andheri and nearby Mumbai areas.

Question 5

What is the inspection / visit fee for an out‑of‑warranty TV?

Accepted Answer

The visit charge depends on your location and TV size. Call or WhatsApp us and we will confirm the charge before the visit.

Question 6

How do I raise a home service request for a large TV?

Accepted Answer

Use the booking form, WhatsApp us your TV model and problem, or call us directly to schedule a visit.

Question 7

My Sony TV shows horizontal lines, blinks red 6 times, or has sound but no video. Can it be repaired?

Accepted Answer

These are common backlight, power board or panel faults. Most are repairable; we inspect first and give a time and cost estimate. Many repairs are done the same or next day, depending on parts.

Question 8

Do you repair Sony headphones, PlayStation consoles or Alpha cameras?

Accepted Answer

We specialise in LED/LCD/Smart TVs. For headphones, PS5/DualSense and Alpha cameras under warranty, we recommend contacting Sony's official service network.

Question 9

How do I check if my Sony TV is still under warranty?

Accepted Answer

Check your purchase invoice or Sony's official support website using your model and serial number. In‑warranty repairs should go to an authorised Sony centre; we handle out‑of‑warranty repairs.

Question 10

Will my repair be covered if I lost the tax invoice?

Accepted Answer

Manufacturer warranty usually requires the invoice. Our own repair work comes with a service warranty on replaced parts — ask us for details.

Question 11

What does replacing a TV display panel cost out of warranty?

Accepted Answer

Panel cost varies by model and size. We share a clear estimate after inspection, and often a backlight or board repair is a cheaper alternative.

Question 12

How can I track my repair status?

Accepted Answer

Just WhatsApp us your name or job details and we will update you on the status.

Question 13

Can I buy remotes, power adapters or TV stands from you?

Accepted Answer

We can arrange compatible remotes, adapters and wall stands. Ask on WhatsApp with your TV model.

Question 14

How long do spare parts take if out of stock?

Accepted Answer

Usually 2–7 days depending on the part and model. We will inform you of the timeline before ordering.

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